Pressed N while opening - PTF Still Crashes Second, uninstalled AIR Xpand!2 Restarted machine Pressed N while opening - PTF Still Crashes upon starting. Restarted and tried opening - PTF Still Crashes upon starting. Tried opening Pro Tools First after the uninstall, but to no avail, PTF still crashes on boot. (I) I could see there were FOUR programs related to Avid that was installed on my machineġ) Avid Pro Tools First (12.8.2.105) - Size 2.37 GBĢ) Avid Effects (12.8.2.105) - Size 434 MBģ) Avid Cloud Client Services (2.4.0.15) - Size 177 MBĤ) Avid Application Manager (17.0) - Size 821 MBĥ) AIR Xpand!2 (12.0.0.615) - Size 2.97 GBnnnn Windows System: Microsoft Windows 10 Personal 9Ģ) Troubleshooting I have tried till now: Wireless Adapter : Killer Wireless-n/a/ac 1535 Wireless Network Adapter (802.11ac (VHT), 400Mbps)īattery #1 : SMP DELL GPM0365 97.00Wh/7.84Ah Network Adapter: Bluetooth Device (Personal Area Network) (Ethernet) ![]() Network Adapter: TAP-NordVPN Windows Adapter V9 (Ethernet) Printer : Foxit Reader PDF Printer Driver (2400x2400, Colour)įax : Microsoft Shared Fax Driver (200x200) ![]() Printer : Microsoft Print To PDF (600圆00, Colour) Printer : Microsoft XPS Document Writer v4 (600圆00, Colour) Printer : Send to Microsoft OneNote 16 Driver (1200x1200, Colour) SMBus/i2c Controller #1 : Intel ICH SMBus USB Controller #1 : Dell Sunrise Point-H USB 3.0 xHCI Controller LPC Hub Controller #1 : Dell Sunrise Point-H LPC ControllerĪudio Device : Dell CM238 HD Audio Controllerĭisk Controller : Dell Mobile SATA RAID Controllerĭisk Controller : Dell Sunrise Point-H PMC Image : 13GB (NTFS, 4kB) KXG50ZNV512G NVMe TOSHIBA 512GB (512.1GB, PCIe/NVMe)ĭELLSUPPORT : 1GB (NTFS, 4kB) KXG50ZNV512G NVMe TOSHIBA 512GB (512.1GB, PCIe/NVMe) Hard Disk : 834MB (NTFS, 4kB) KXG50ZNV512G NVMe TOSHIBA 512GB (512.1GB, PCIe/NVMe) OpenGL : GeForce GTX 1050/PCIe/SSE2 (4GB) OpenCL : Intel(R) HD Graphics 630 (192SP 24C 1.1GHz, 512kB L2, 6.4GB DDR4 2.4GHz 128-bit, Integrated Graphics) ![]() Video Adapter : Intel(R) HD Graphics 630 (24CU 192SP SM5.2 1.1GHz, 768kB L2, 4GB DDR4 2.4GHz 128-bit, Integrated Graphics) Memory Controller : Dell Core (Kabylake-H QC) Mobile Host Bridge/DRAM Registers 100MHz, 2x 8GB SO-DIMM DDR4 2.4GHz 128-bit, Integrated Graphics TPM - Trusted Platform Module : NTC rls 2.0 (PCR 24) ![]() As of this point of time, I have not connected an audio interface to my computer (don't know if this info would be helpful or not in troubleshooting this issue)ġ) Please find the Sandra Report from my computer: I Installed "SiSoftware Sandra Lite Platinum SP4" software and generated the Sandra Report. Thank you very much for guiding me to the 'Help us Help You' section of the DUC, and also to the video guides and thread by DUC member Benoni.
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